Difference: ZoomSkilz (10 vs. 11)

Revision 112020-04-02 - DickFurnas

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Zoom Skilz

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FAQ

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Why can't I answer my phone?

  • Quit Zoom and any Browser window handing off to Zoom. Your phone can probably handle only one call at a time. A browser window handing off to Zoom, together with Zoom itself may have taken possession of that one call. Two-Step login also requires access to your phone and may be particularly susceptible to this issue.
 

What about FERPA?

  • Use Canvas. CIT is working constantly to ensure the operations performed through Canvas are FERPA compliant. If you can set something up from within Canvas, do so. This includes recordings made with Zoom or Panopto. If initiated through Canvas, the process will conform.
  • Another way to be FERPA compliant: Do not collect student images or information at all. Tools may make it easy to log what happens, record sessions, or track student behavior, but that puts the onus on Cornell, and you as a Cornell employee, to handle the data according to FERPA regulations. Interactions like office hours, review sessions, informal conversations, even recitation sections may realistically require little or no such data to be collected.
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How do I get a list of Participants from a Zoom Meeting?

  • Only the authenticated user who set up the Zoom Meeting can get this information. In particular, if a Course Assistant managing a Canvas presence set up the meeting, the Faculty member must request the report from the Course Assistant. For completeness, in setting up the meeting, the Course Assistant should make sure the Meeting requires Authentication to enter it and that logging is turned on.
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How can I tell if a student is paying attention?

  • You can't. Zoom pretends to offer this "feature" but it is fundamentally flawed. All Zoom knows is whether Zoom is in focus. A student taking notes in Overleaf or some other application is very attentive, but Zoom has no way of knowing that.
 

Why doesn't fill in the blank work for me?

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  • Check for Updates. Zoom is being updated regularly with feature tweaks and bug fixes. From within Zoom, find the menu Check for Updates... or similar. A pnel will appear (perhaps behind your frontmost window) either confirming that you have the latest version or inviting you to update.
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  • Check for Updates. Zoom is being updated regularly with feature tweaks and bug fixes. From within Zoom, find the menu Check for Updates... or similar. A panel will appear (perhaps behind your frontmost window) either confirming that you have the latest version or inviting you to update.
 
  • Quit, restart, reboot. Weird behavior can sometimes be resolved by quitting Zoom, your browser, or some other tool you may be using. In some circumstances, logging out or even rebooting may be required to clear the problem.

How can I get a Laser Pointer in Notability?

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  Courtesy of James Whalley Canvas@Cornell Team Center for Teaching Innovation https://teaching.cornell.edu
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  • Recommended for discussions and "class-time" activities: Schedule a Zoom Meeting in Canvas, it will generate an event on the students' Calendars in Canvas. This method will also track student "attendance" and "attentiveness" in a Zoom session right in Canvas.
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  • Recommended for discussions and "class-time" activities: Schedule a Zoom Meeting in Canvas, it will generate an event on the students' Calendars in Canvas. This method will also track student "attendance" and "attentiveness" [ but see above about attentiveness ] in a Zoom session right in Canvas.
 
  • Recommended for setting up office hours: Schedule a Zoom meeting outside of Canvas, there will be no Calendar event in Canvas (unless you manually generate the event). This method will track "attendance" and "attentiveness", but it will not be listed in Canvas, and, depending on a student's settings when joining a session, may not show information that makes them readily identifiable. See also: https://canvas.cornell.edu/courses/1848/pages/scheduling-zoom-office-hours
 
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